Customer Support

Catalog Request | Returns & Exchanges | Shipping Restrictions | How to Purchase Firearms, Receivers & Firearm Kits | How to Purchase Parts and Non-Firearms | Visitation Policy

Ohio Ordnance Works, Inc. (OOW) believes that the heart and life-blood of our company is you, the customer. We want the purchasing experience of all our customers to be well-informed, with superior customer service, quality of product, and expedient delivery--all at the lowest possible cost. We are a full service entity complete with a knowledgeable staff and warranties on all our products. We strive for your total satisfaction throughout the purchasing process. Please visit our Contact Information page for the correct department or call 440.285.3481 to speak to a sales associate.